How can you move your organization forward if your team does not know in which direction you’re headed? Effective goal communication makes your organization work coherently and efficiently by eliminating confusion, streamlining efforts and including every member of your team, from front-line workers to upper level executives. Customizing how and what to communicate based on the audience is an important part of effective communication. The way to discuss your goals with your top leadership staff differs from the rest of your staff. From the disclosure of privileged information to the nitty-gritty details, it is an important job to understand who needs to know what.
Behaviors and motivators play a big part in conversation and each person has a different, unique personality that should be considered to maximize effectiveness of communication. The simple matter of fact is that one way or form of communication is not interchangeable with another when it comes to different people. An easy way to validate this idea is to consider how you might bring bad news to your best friend versus how you would bring bad news to a child. Would you suddenly bring up bad news to kid and expect the child to brush it off? Probably not. They need to be eased into it. With your best friend, it could be a matter of being blunt and to the point. This analogy is a bit extreme but it does illustrate why changing the way one communicates to each person is necessary.
One of the most powerful tools managers have for getting results from their staff members is providing direct feedback about what people are doing well and what they should be doing differently. In fact, simply articulating the areas in which you’d like to see an employee improve or develop can go a surprisingly long way toward making that change happen.
One of the hardest challenges with communication is not simply what to say, but when to say it. If you wait too long, you can impact your credibility. However, if you announce or share something too soon, you can create anxiety that affects results. That’s why, when communicating important details to the team, we should always consider the timing.
Dealing with employees who don't respect you or your authority can eventually make the job unbearable. Worse, when other employees who report to you witness blatant disrespect and your inability to control it, they will likely consider you an ineffective leader. Assert your role as the leader by communicating with your employees, as an employer's obligation is to provide workers with the tools they need to be successful. Keep them in the loop. Instead of conducting meetings where you simply make announcements, give employees an opportunity to provide feedback and offer suggestions. They'll respect you for that because it shows you value their input and their contributions to the organization.